Let’s Set The Record Straight About – Customizing Your Insurance

Today’s clever insurance commercials are a necessary evil. They provide more information about bundling and saving, and less about the coverages you, your family, and your business really need.

We can change that by simply asking the right questions.

Customizing Your Insurance

There is no insurance company that owns a monopoly on helping you customize your insurance.

None.

Commercials, Commercials, Commercials

Commercials are designed to increase brand awareness using gimmicks including celebrity spokespersons, animals, car crashes and chases, and well, anything they think you will remember when it is time to buy insurance.

Does Every Company Allow You To Customize Your Insurance?

You can customize your home, life, auto, renters, co-op, condo, disability, long term care, personal umbrella, and yes, even your flood insurance with any company licensed to do business in the State of New York as well as every other state in the Union.

Every company gives you the ability to customize your insurance.

Every single one.

Problem is, most consumers aren’t served by most of the television commercials aired today.

They are simply goaded into a perpetual state of dissatisfaction with their current carrier, even when their current carrier is doing a good job for them.

It’s What Consumers Don’t Know About Their Insurance Which Hurts Them

Each year, I make at least 25 insurance-based presentations for HUD-approved housing agencies and organizations such as Neighborhood Housing Services of New York City, Harlem Churches for Community Improvement, and Impacct. I always ask those in attendance to tell me what their automobile insurance coverages are. Inevitably, 14 out of 15 give the same answer, “Full Coverage.”

Not 25/50/10.

Not 250/500/100.

Full coverage.

And when I ask them how much their policies cover in the event of an accident, they usually reply that they’re not really sure, but they did save money by bundling their home and auto.

Yay,

Buying What You Need Is A Two-Edged Sword

As long as the policy or policies quoted for you meet your state’s required minimum coverages limits, buying the cheapest policy or bundle possible is actually all you need.

What if though, you just struck and killed a pedestrian, or lost control of your vehicle and totaled a house. Will your policy provide you with the actual amount of money you will need when the jury hands down some obscenely massive award against you?

Imagine coming home to find;

  • Your home on fire.
  • Two (2) feet of toxic sewage water sloshing about your finished basement.
  • Burglars paid you an expensive visit while you are at work or the market.
  • Your good dog had a bad day.
  • There are three feet of floodwater in your home and you don’t own a flood insurance policy.

What Questions Should I Ask?

  • What, if any hoops must I jump through in case of a claim?
  • Are policy coverages or exceptions more important to know?
  • Why do I have duties after a loss?
  • In the event of a covered cause of loss, how easily will my claim be settled?
  • Is your claim service fair?


What Should My Insurance Company and/or Independent Agent and Broker teach Me?

  • Why buying home insurance based on your home’s replacement cost is essential.
  • How to determine your condominium and cooperative apartment “walls in” insurance coverage based on what a licensed contractor would charge to completely repair fire or water damaged walls, ceilings, and floors.
  • The importance for renters to complete a personal home inventory, down to the last sweat sock.
  • How owning Life and Disability insurance will prevent financial disaster should death or disability destroy the earning power of a family breadwinner.
  • Reasons why every property policy should include Water and Sewer Backup coverage. And why every cooperative and condominium apartment owner should add the Loss Assessment endorsement to their coverage.
  • Why buying flood insurance, even when their home is not in a high-risk flood zone, is a smart financial move.

And, of course, what coverages do I actually need to protect my family and home from most disasters?

The other day a woman asked me for my honest opinion of who I felt was the best insurance company out there.

My answer?

The one with whom you secured the proper policies, with sufficient coverages, which is in force at the time of your claim.

A company that won’t make you jump through hoops to settle a  claim fairly. An independent insurance agent and broker willing and able to service your policies. With premiums accurately reflecting the coverages your policies provide.

Nothing else matters.

As for the commercials, well, give my regards to Broadway.

At least until we can enjoy live theater again. Until then, stay healthy and safe.

 

Eustace L. Greaves, Jr., LUTCF is an independent insurance agent and broker, licensed to conduct business in New York State. Contact Eustace at 718-783-2722, 718-489-2218, by email at [email protected] or by completing the contact form on this page, or  one of the many contact forms on his website, https://greavesinsurance.com.

 

 

Hurricane Season Preparation

There is no substitute for Hurricane Season preparation

With the 2019 hurricane season underway, we would like to remind you of the importance of preparing for potentially destructive storms. Here are some things you can do today, before a storm approaches, to help keep you and your family safe throughout the hurricane season.

How do Hurricane Watches and Warnings differ?

Understand the difference between a hurricane watch and a hurricane warning. A hurricane watch means that a hurricane may occur within the next 24 to 36 hours. A hurricane warning means that a hurricane will probably strike your area within the next 24 hours.

Prepare a storm survival kit.

  • A complete list of essential supplies is available on Ready.Gov.
    Certain preparations must also be made for disabled persons, senior citizens, and pets.
  • Taking any medications? Ask your pharmacist and physician for an increased prescription package so you will always have an additional 30 days of medication available in waterproof containers.
  • Make complete front and back copies of drivers licenses, identification cards, and all credit and affinity cards. Other important documents such as mortgages, deeds, birth and death certificates should be copied and the originals should stay in a safe deposit or a water and fireproof security chest.
  • Plan your evacuation route in advance of the storm.
    Arrange for a family or friend who lives far away from the danger zone to act as a central communications hub so family members who may be split up can call and confirm where they are and their condition.

Create Your Family Communication Plan

  • Establish a safe location for family members to reconnect.
    Make sure you have at least one credit card with the full credit limit available to you should you need to rent hotel or motel accommodations until you are able to return home.
    Secure storm shutters and board up all windows.
    •Stock up on drinking water and non-perishable goods.
    •Have a supply of batteries and be sure you have flashlights and a hand-chargeable portable radio in good working condition.
    •Keep your cars gas tank at least 3/4 full just in case you are forced to leave your home or town immediately.
  • Purchase a five-gallon gasoline or diesel fuel container (Yes, they are different. The gasoline containers are usually red in color, while the diesel containers are yellow.), and fill them at the first mention of a Hurricane Warning or Hurricane Watch to prevent the possibility of your running out of fuel.

Don’t Forget Your Flood Insurance

The typical home, dwelling fire,renters, co-op or condo insurance policies do not cover losses caused by a flood. And unless you’re buying your coverage for a closing, you will have to wait 30 days for your coverage to become effective, so purchase your flood insurance coverage today.

Please remember, we are here to help. If you have any questions, do not hesitate to contact us.

Check your local weather

Eustace L. Greaves, Jr., LUTCF is a New York State licensed independent agent and broker. parYou can reach him through email at [email protected], or by phone at 718-489-2218.

Floodplains Outside Your Front Door

Unfortunately, for many homeowners, the answer they receive from their agent or broker will be “No, you don’t have flood insurance. You’re three and one-half miles from the nearest coastline. And if you recall we discussed adding flood insurance coverage to your insurance portfolio and you refused to spend money on a flood insurance policy when you lived in what you considered a very safe flood zone.”

Floodplains in Bedford-Stuyvesant? Bushwick? Brownsville? Park Slope? Fort Greene / Clinton Hill? Carroll Gardens? Getouttahere!

Floodplains are everywhere?

Who knew?

Picture this. It’s another beautiful day in the wonderful city of Brooklyn, New York. The birds are singing, the flowers are blooming, and that annoying depression in the middle of the street halfway down the block (which happens to be right in front of your house), suddenly erupts into the most glorious of geysers. Hundreds of thousands of gallons of water burst into the air,  land on the street and your sidewalk, and begins to pour into the first floor, garden level, and basement of your beautiful home.

Well, your formerly beautiful home. I mean, you can still use the upper floors.

You hope.

Strange how you never noticed your block is one of three forming a shallow valley. No matter which point you turn to on the compass, you realize adjoining streets and avenues all slope down to where you stand. In fact, it reminds you of the pictures you’ve seen of floodplains around the country. So that geyser spewing tens of thousands of gallons of water each minute from a broken underground water main, is filling up yours and the surrounding blocks as though they were one huge swimming pool.

And the water is getting deeper by the minute.

You suddenly realize what floodplains are, and your existence in one.

Thank Goodness For City Services

One real positive about living in New York City is how quickly the Department of Environmental Protection, (DEP), reaches your block and shuts off the main which gave life to the geyser, just an hour or two. Once they shut the water off, they set about pumping out the water which collected underground. After that they’ll invite each local utility with underground pipes, tubes and wires in the general vicinity of the water main break to come and check their equipment, making any necessary repairs.

Once this and other work, including repairs to the water main, are completed, the giant crater in the street is repaired, the water service restored, and all will be well with the world again.

Well, almost. You see, several major problems remain.

Property Owner, We Have A Problem

As the water poured into your home, you quickly called your homeowners insurance company to report the claim, only to learn your loss isn’t covered by your homeowners insurance policy.

Flood, as your insurance company’s customer service representative explained, is not covered by the typical homeowners insurance policy. This is clearly discussed in the Exclusions section of each homeowners insurance policy which reads,

“WATER DAMAGE, MEANING:

a.    Flood, surface water, waves, wave wash, tidal water, overflow of a body of water, or spray from any of these, whether or not a result of precipitation; or driven by wind … “

So, even though your property located miles from the coast, and you are not in a high-risk flood zone, you suffered a loss caused by a flood.

Your basement is a disaster. You need to rip out and replace floors, ceilings and walls, and replace your hot water heater and boiler and the freezer. Where will you find the money going to come from for all of these unexpected expenses?

The customer service representative asks you a frightening question. “You don’t have a flood insurance policy with our company. Do you have a flood insurance policy with any other company?”

Will You Get Good News or Bad News?

Now comes the moment of truth. You call your insurance agent to see if you have a flood insurance policy.

Unfortunately, for many homeowners, the answer they receive from their agent or broker will be “No, you don’t have flood insurance. You’re three and one-half miles from the nearest coastline. And if you recall we discussed adding flood insurance coverage to your insurance portfolio and you refused to spend money on a flood insurance policy when you lived in what you considered a very safe flood zone.”

If you think this is wrong, look at the situation in Baton Rouge, where they recently suffered heavy rainstorms which lead to wide-spread flooding. In Baton Rouge and its surrounds, some 82% of the houses suffering flood damage lacked flood insurance.

To make matters worse, some 7,000 plus businesses in the affected area suffered severe flood damage, causing them to at least temporarily, close their doors.

Over 73,000 employees are now unemployed until the affected businesses can secure bank and federal loans to reopen. If they ever reopen.

And some 80% percent of the affected homes and businesses are located in “X” flood zones, the zone where you should only have to worry about floods every 500 years.

Climate Change, Anyone?

This and other past and future flooding events prove there is a new model of what is a “safe” flood zone. Here’s a hint: There are none.

New construction which places concrete and macadam on what was permeable ground, changes the very nature of a community, increasing the flood risk.

Aging infrastructure in the shape of bad roads places more stress on underground water pipes, which themselves are in serious need of replacement, causing more and larger water main breaks.

For properties closer the shore, rising sea levels, and a warmer Atlantic Ocean create hurricanes packing increasingly greater destructive power, resulting in more damage to sandy beaches and dunes, and the homes they were designed to protect.

And the hurricane season, which is ‘supposed’ to only run from the first of June until the first of November, seems to start earlier, and end later, each year.

So please take this simple bit of advice: “Hurricane Season” is no longer just a season, it is a year-round event.

Flood zones are just lines on a piece of paper, and water is no respecter of lines on a piece of paper.

We are all at risk from the danger of flooding, and the rebuilding costs which follow.

Stay dry.

Eustace L. Greaves, Jr., LUTCF is an independent insurance agent and broker based in Brooklyn, NY. Call him today at 718-783-2722 to make an appointment for your personal insurance review of your home, auto, flood, renters, coop, condo, life and disability insurance policies.

You can also reach Eustace with an email to [email protected].

Covered For Plane Crashes? |E. L. Greaves Jr.

When I realized I was talking to Mr. and Mrs. Worrywarts, I asked them if a plane crashed into their home. They confirmed their lovely home was still in one piece, and I calmed them down. When I asked them why in the world they were worrying now, after living in their home for several years, about plane crashes, they told me about the tragic accident in Indiana.

Is Your Home Covered For Plane Crashes?

A private plane crashed into a residential neighborhood in South Bend, Indiana on Sunday, March 17, 2013. The plane which appeared to suffer mechanical malfunction clipped two (2) houses before crashing into a third home.  At last report no deaths were attributed to this disaster.

I learned of this disaster yesterday evening when a client, whose home lies in one of the flight and landing paths for JFK airport called.

Meet The Worrywarts

“Greaves! Am I covered if a plane crashes into my house? Am I covered, or what?”

My immediate response was, “Huh? What happened? Who calling, please?”

So he, calling to his wife yells out, “Honey, Greaves say we don’t have coverage if a plane crash into the house.”

“What?! Oh Lord, what we going to do then?”

When I realized I was talking to Mr. and Mrs. Worrywarts, I asked them if a plane crashed into their home. They confirmed their lovely home was still in one piece, and I calmed them down. When I asked them why in the world they were worrying now, after living in their home for several years, about plane crashes, they told me about the tragic accident in Indiana.

You should have heard their joint sighs of relief when I told them “Yes, your home is covered,” should an airplane crash into their home. Of course they asked me if I was sure about that. So I asked them to take out their homeowners insurance policy and turn, in this case, to pages five (5) and six (6) for a list of Specific Perils covered by their Homeowners 3 -Special Form policy. And yes, they keep it handy in their waterproof, fireproof, everything proof portable safety box.

Covered Peril number five (5) of fourteen (14) concerns “Aircraft, including self-propelled missiles and spacecraft.” So if little Rupert next door, who fancies himself a future rocket scientist, fires a model rocket through your window, and the subsequent fire burns your home, rental, coop or condo to the ground, you’re covered.

They were happy to hear that. Turns out they do have a little rocket scientist living next door. Kid’s name is Philbert.

Now I’m the one who’s worried.

 

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